Mad Radish is looking for a passionate over-achiever with a love for healthy, delicious food and fantastic customer service. You should be an energetic people-person and a dedicated team player. As a team member, you'll be responsible for ensuring our in-store processes
run smoothly, so attention to detail and efficiency are key.

Company Overview:

From hearty bowls, flavour-packed salads, and South American inspired burritos to satisfying sandwiches and gourmet cookies, we’re proud to serve dishes everyone can get excited about. Our menu ranges from flexitarian to vegan and we use plant-based packaging whenever possible. Our mission is to elevate food, people, and experiences, and we plan to share it far and wide.

Want to work at a company with a mission you can believe in and a product you can be proud of? At Mad Radish you’ll receive best in class training that supports your development and growth. You’ll have a positive impact on people every day and enjoy free meals that taste as good as they make you feel.
So, if you’re looking for an inclusive environment where you can grow, do good and share a laugh at the same time, come work with us!

 

TEAM MEMBERS

Key Responsibilities:

• Welcome and greet customers, and provide an amazing guest experience with a high level of energy
• Communicate a passion for healthy eating to customers
• Confidently answer all customer questions relating to our menu
• Handle customer complaints in an “act like an owner” style
• Answer and direct incoming phone calls as needed
• Process all point of sale transactions in a cashless store environment and pack purchased items efficiently
• Communicate the benefits of our app and online ordering to our customers
• Comply with all health and safety standards and procedures, especially as they relate to equipment use and customer safety
• Keep the work and storage areas clean and safe at all times, and ensure the retail area stays spotless by keeping counters, display glass and equipment immaculate
• Other general cleaning tasks as required
• Work as a team member lending support and assistance to fellow employees

Assets:

• 1+ year experience, preferably in a quick-service/food & beverage operation
• Food Handling Certification

What Mad Radish Offers:

• A friendly, fun, and positive work environment
• A supportive team and career development program
• Competitive wages
• Flexible scheduling/ No late nights

Job Types:

• Full-time, Permanent

• $16 - $20/HR, Depends on experience

 

SHIFT LEADER:

Key Responsibilities:

• Excels in all positional stations – a best in class superstar!
• Performs all the duties of a team member while serving as an example of excellence
• Supervises and participates in opening, closing and shift transition functions
• Maintains the highest standards of quality assurance by managing the line check and tasting all ingredients before they get on the line
• Deliver 100% accuracy for in-store and app orders; initiating process improvement when needed
• Demonstrates the highest hospitality standards and provides corrective feedback to the staff as needed
• Continuously ensures team properly executes food safety and workplace safety SOPs
• Maintains the highest cleanliness standards throughout the store
• Builds rapport with guests and team members to drive customer loyalty while creating a positive and supportive environment for their co-workers
• Lead in the store communication: boards, team briefs, updates, changes and feedback
• Responsible for receiving and placing orders
• Completing temperature and other checks throughout the day
• Performs all POS managerial functions and runs end of day reports
• Inventory counting and supporting managers in improving COGs
• Increasing efficiency of the team through thoughtful coaching and creative problem solving

Requirements:

• 1+ year experience in a quick-service/food & beverage operation as a supervisor
• Full availability - flexibility to work days, evenings, weekends and holidays as required to meet operating and project demands
• Food Handling Certification

Job Types:

• Full-time, Permanent
• $16 - $20/HR, Depends on experience